As part of the services we offer, we are required to process personal data about our staff, customers and suppliers. “Processing” can mean collecting, recording, organising, storing, sharing or destroying data.
We are committed to being transparent about why we need your data and what we do with it. This information is set out in this privacy notice. It also explains your rights when it comes to your data.
If you have any concerns or questions please contact us:
Laker Head Office,
The Common,
High Street,
Cranleigh,
GU6 8RZ.
Please note, the statement below applies to customers, contractors, and suppliers.
/// WHAT DATA DO WE HAVE?
So that we can provide a professional service, we need to keep certain records about you. We may process the following types of data:.
- Your basic details and contact information
- Name and address
- Company details if applicable
- Phone number and email address
/// WHY DO WE HAVE THIS DATA?
We need to hold this data so that we can provide high-quality information and customer support. By law, we need to have a lawful basis for processing your personal data.
We may also process or share your data with your consent. If we need to ask for your permission, we will offer you a clear choice and ask that you confirm to us that you consent. We will also explain clearly to you what we need the data for and how you can withdraw your consent at any time.
/// WHERE DO WE PROCESS YOUR DATA?
So that we can provide you with high quality information and support we need specific data. This is collected from:
We do this face to face, via phone, via email, via our website, or via application forms
Third parties are organisations we might lawfully share your data with. These include organisations we have a legal obligation to share information with i.e the police or other law enforcement agencies if we have to by law or court order. You can ask for your data to be erased if we have asked for your consent to process your data. You can withdraw consent at any time – please contact us to do so.
If we are processing your data as part of our legitimate interests as an organisation or in order to complete a task in the public interest, you have the right to object to that processing. We will restrict all processing of this data while we look into your objection. You may need to provide adequate information for our staff to be able to identify you. This is to make sure that data is not shared with the wrong person inappropriately. We will always respond to your request as soon as possible and at the latest within one month.
If you would like to complain about how we have dealt with your request, please contact:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire., SK9 5AF